Support

Common questions about data, Premium, backups, and how to reach us.

FAQ

Where is my data stored?

Check-ins and notes stay on your device by default. We do not sync your tracker content to the cloud.

Do I need an account?

No. Core tracking works without signing up or logging in.

What if I change phones?

With Premium, use Export on the old device, then Import on the new one. Without a backup, local data does not move automatically.

I reinstalled the app and my data is gone. Can I recover it?

Local data is removed when you uninstall or clear app storage. If you exported a backup earlier (Premium), you can import it. Otherwise we cannot restore on-device data from our servers.

Is Premium a subscription?

No. Premium is a one-time purchase for export/import, backdated logging, and history calendar with date-range filter.

How do I restore a purchase?

Open Account in the app and tap Restore Purchases. Use the same Apple ID or Google account you used to buy.

How do I add a note to a check-in?

After marking a day (or from history), you can attach an optional note to that entry.

How do I archive a tracker?

Open the tracker’s menu and choose Archive. You can restore archived trackers later from Account / archive management.

Which platforms and languages are supported?

iOS and Android. The app includes English, Simplified Chinese, Traditional Chinese, and Japanese.